An article in USAToday explains exactly why TSA’s credibility is always questioned, particularly by those in the aviation industry.
The article discusses the new whole body imagers and their potential impact on airport passenger flow and screening lines. The TSA representative, despite educated opinions from actual airport operators, says that the new technologies will not slow down passenger flow because the length of time people spend at the checkpoints is actually a factor of how long it takes to put their bags through the x-ray machine, not going through the magnetometer.
This is why TSA has such low credibility with airport and airline operators. This type of thinking is reflective of policy makers who do not know enough to listen to the people actually running the systems and implementing the technologies — i.e. the real experts. Continue Reading