Crisis provides clarity. Crisis reveals character. Crisis shows who is going to step up. A can also either destroy a business, or it can burn away the underbrush of a bloated and listless organization, leaving fertile ground for a new organization to emerge. To handle...
Going through the facilitation training to become certified to train Franklin Covey’s leadership module series plus my time in the workforce has given me the opportunity to observe a lot of management strategies meant to increase efficiencies and provide a...
For a short period of time I employed a millennial. Frustrated the hell out of me! But, I learned something very valuable. At one point I had asked her to sit in on a seminar at a conference and take notes. I was at the same conference but was sitting in on another...
One of the best checklist makers in the world are airplane manufacturers. Pilots use dozens of checklists, whole books of them in fact. There’s a checklist for inspecting the aircraft before flight, one for configuring the airplane before you start the engines,...
I think most people understand the basic concept of the checklist. Find a process that needs to be done – write it down. Check it off as you go. But the problem is understanding when you need a checklist and what needs to go on it (not every step is always...
Shortly after airplanes started flying, airplanes started crashing. This is of course generally seen as a bad thing and soon the term “pilot error,” would enter our cultural vernacular and never go away (Gawande 32-33). Flying a simple aircraft is actually...