The human body is full of great information and when you’re paying attention, you can learn all sorts of things and filter through the words the person is using, to see what they are really saying. The voice is a powerful indicator of emotion (Driver 98), and is...
We’ve set up the lie detector situation, so now let’s talk about how you actually do it. The first step is, as Driver puts it (74) is to Gather Intel, also known as baselining, or norming. Baselining is a very short period of time where you establish...
As early as 6 months old, babies will fake their laughter to get others to join in or be part of the group (Driver 37). By 11 months they pretend to not hear us because they are either doing something they aren’t supposed to do, or they are busy and don’t...
Wouldn’t it be awesome if whenever someone was talking to you, a little meter popped up over their head, with a needle that pointed from Truth to Total BS? That way you’d know whether to trust them or not. Well, in a way, that’s what body language...
TSA’s recent announcement that they are transferring the guarding of the exit lanes (from the sterile area) from their control to airport control, has caused a lot of heartache throughout the industry, both in terms of policy-making and policy-implemetation. The...